How to receive a customer payment

Use this guide to record a payment received from a customer in Raad ERP.

Go to: Masters > Customers

Step 1: Open Customer

From the left-side navigation, click Masters, Select Customers.

Search and select the required customer.

Step 2: View Customer Ledger

After selecting the customer, the customer page will open.

Here you can view:

Outstanding Balance,

Total Debits,

Total Credits,

Customer Ledger details.

Step 3: Click Receipt

On the customer page, click Receipt to record a payment.

Step 4: Payment Details

Select the Payment Method:

Cash – if payment is received in cash.

Bank – if payment is received through bank.

Enter the received Amount.

If Bank is selected, enter Reference Number or Cheque Number.

Add Notes if required.

Step 5: Invoice Allocation

Invoice allocation is used to map the payment to invoices.

Choose one of the following options:

Auto Allocation – Payment will be automatically adjusted against the oldest outstanding invoices.

Manual Allocation – Select specific invoices and allocate the amount manually.

Step 6: Manual Allocation (If Selected)

Select the invoice from the list.

Enter the amount to be allocated for that invoice.

You can allocate partial or full amount.

Step 7: Post Receipt

Review the payment details.

Click Post Receipt to save.

After posting, the payment will be reflected in the customer ledger and the corresponding invoices will be adjusted automatically.

Need Help? Watch the tutorial video